My Cricut Expression and my Cricut Craft Room (CCR) got out of synch... can I just preface the fact that I'm pretty computer savvy, and I know my way around - so this blew my mind... I have no idea how this happened, but I thought I would share in hopes of saving others the frustration of trying to deal with this fiasco after customer support hours...
so I get this message... I see that my Cricut Expression has the right version, yet it's still telling me to update... ok - fine... so I did...
anywho - after trying to update 4 times... I decideed to hit the forums - it sounded like my Expression was rejecting my MAC for the firmware update... wha...? so I tried it on my work computer : / it looked good, it was progressing, but then when I went back over to my mac it rejected it again - ah-ha...! so it was the CCR version - it needed to be updated (who knew... they have been working in harmony for a year...!), any way I downloaded the mac version (to override the older version), and low and behold - my life was great again...
Here is how you verify your CCR version... From the menu=> Help=> About Cricut Craft Room
If you find that your Cricut needs to be updated follow these steps - UPDATE MODE: with the Cricut off, hold the STOP button down while powering up, after about 5 seconds it will beep - this should go into update mode (follow instructions).
Hope that helps :)
as info - the "STRIPED" bar is NOT an indicator that it is working, as a matter of fact that tells you it's not taking the update... this is what you want to see (ignore the gypsy firmware) it was the only image I could find... :)
anywho - after trying to update 4 times... I decideed to hit the forums - it sounded like my Expression was rejecting my MAC for the firmware update... wha...? so I tried it on my work computer : / it looked good, it was progressing, but then when I went back over to my mac it rejected it again - ah-ha...! so it was the CCR version - it needed to be updated (who knew... they have been working in harmony for a year...!), any way I downloaded the mac version (to override the older version), and low and behold - my life was great again...
Here is how you verify your CCR version... From the menu=> Help=> About Cricut Craft Room
If you find that your Cricut needs to be updated follow these steps - UPDATE MODE: with the Cricut off, hold the STOP button down while powering up, after about 5 seconds it will beep - this should go into update mode (follow instructions).
Hope that helps :)
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